Getting the right CRM consultant always comes with a great strategic advantage for today’s business organizations, especially for those have to deal with countless customer queries on daily basis. Setting up an automated system like Dynamics CRM, which is designed to save numerous human efforts and time, is a smart business decision. But, at the… Read More »
Any organization is usually divided into two entities- Headquarter, and Field. At headquarters, the business functions are mostly long term policy making. However, the Field entities are responsible for executing those laid-down policies. This execution utilizes a company’s resources from on-the-route to the property of clients. Most often, the tasks before Field service management include-… Read More »
Choosing a cloud based CRM solution for your CRM business functions has its inherent advantages of capitalizing the advanced researches in cloud computing technologies, such as- reducing hardware needs, dedicated IT resource to maintain it, mobility, scalability, and many more. This is particularly required when a company matures and grows in size. This leads to… Read More »
Recently Microsoft has introduced it’s a new cloud-based ERP system that runs on a Microsoft Azure platform, namely Dynamics 365. It’s an integrated cloud solution which helps you manage your entire business functions, say, Sales, Customer service, Field service, Marketing, Project service automation, Operations and Financials at one place conveniently. To make a true customer-centric… Read More »
Customers are the foundational stone of any enterprise. Further, the process of identifying them and retaining them as an integral part of their business functions. Now, the very purpose of a CRM software is manage the organization’s relationship with the customers. This relationship goes to five stages before turning into a mature and long term… Read More »
Over the years, SharePoint has been recognized as a great collaborative environment provided by Microsoft. With SharePoint 2016, it has put forth a great leap in ensuring the greater collaboration between the server roles by introducing MinRole Management. MinRole is a new farm topology, which is based on a set of predefined server roles in… Read More »
Does it bother you when most of the business leaders complain about their on-premises ERP system that it isn’t meeting their needs but still aren’t upgrading it? If you ask them regarding this then most likely you’ll always stumble upon same answer that however upgrades they have done the result remain same. The On-premise ERP… Read More »
Customer Relationship is the corner stone to any business enterprise. A thorough understanding of it opens the gateway to the world of opportunities into this competitive corporate world. Recognizing the importance of the actionable insights into the customer relationship, Microsoft has been offering to numerous enterprise level solutions such as Dynamics CRM. Further, it has… Read More »
SharePoint is one of the popular collaborative software environments provided by Microsoft to the enterprises. It helps them in creating, storing and collaborating the business documents for an organization. These documents often contain sensitive business critical information, such as financial data or personally identifiable information (PII) such as credit card numbers, social security numbers, or… Read More »
A good beginning of Customer interaction or conversation is the basis of achieving customer engagement and loyalty. The moment your customer approaches you, he would like to get the basic information about the products or services directly from your customer support. The agility in customer handling will be impetus to his liking towards your organization.… Read More »
