Microsoft Dynamics CRM 2015 Online and On-premise updates are all set to release by the end of the current calendar year. With this next major update, Microsoft is all set to add various innovative and advanced features to its ‘all-in-one’ Customer Relationship Management Solution. This major update aims towards strengthening the collaboration between sales and marketing teams of an enterprise and make Dynamics CRM stand far ahead of its competitors.

Microsoft Dynamics CRM 2015 empowers sales and marketing professionals with advanced tools, which helps them to deliver top quality customer experiences. Dynamics CRM 2015 helps companies to boost customer engagement and drive huge sales, resulting in increased profits.

Increased sales with improved product selling features

Dynamics CRM 2015 update improves the product selling features, which empowers your sales team to sell products/services more effectively. With these features, sales operational managers and salespeople get a better hold of the product management and selling strategies.

• Add new products and keep related products in the bundle

• Provide tailored price-list

• Localize product catalogs with localization tools

• View products in hierarchical charts

• Get recommendations for cross-selling and up-selling

Improved Search Capabilities

Microsoft Dynamics CRM 2015 offers improved search capabilities, which allows the users to have a quick look across multiple customer records on the all new web app. The user needs to enter related keywords in the search box, added to the navigation bar. The user can easily find and navigate to a particular record, from anywhere in the web application.

Microsoft Social Listening

With this major update, both CRM Online and CRM On-premise users can access Microsoft Social Listening from within their Dynamics CRM system.

Easily View Manage Accounts, Products and Users

Dynamics CRM 2015 Update provides a new way for the users to view accounts, product and users in hierarchical charts. They can also easily access more information about how they are grouped or related together.

Improved Quick Create

Dynamics CRM 2015 Update improves the Quick Create feature, which now empowers salespeople to quickly add new contact at the time of adding a new sales opportunity in the system. Earlier, the salesperson needed to create a contact before adding a sales opportunity.

Better CRM and Outlook Synchronization

Now, your sales, marketing and customer service teams can use CRM for Outlook as a centralized information hub, to access various types of information, which now includes-

• Additional Contacts

• Task Fields

• Assigned tasks

• Appointment Attachments

There are various other new features added on the Dynamics CRM 2015 update. To know how Microsoft Dynamics CRM can benefit your business enterprise, CLICK HERE