One Integrated Solution
Connect sales, marketing and customer service activities across your business. Manage relationships with partners, distributors, retailers, service providers, as well as direct and indirect sales channels.
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Microsoft Dynamics
Microsoft Dynamics For Telecommunications
MetaOption has implemented Microsoft Dynamics NAV solution for a wide range of communication technology companies with functionality designed specifically for them.
These solutions include comprehensive multi-company, multi-currency, Intercompany transactions, Bank reconciliation, Bank Integration and multi-lingual systems that provide a fully-integrated, 360-degree view of pre- and post-sale activities with the name and contact of each client.
Here are few other functionalities, we have added:
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Commission Automation
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Integrations with ePay and QPay
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Warehouse Module
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Items, sales and receiving (IMEI tracking, Serial number, tracking etc.)
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Dealer Portal
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Sales Team Portal & Dashboard
Furthermore, MetaOption can integrate e-Commerce capabilities for web sales functionality in addition to extranet connectivity with clients, suppliers and partners. MetaOption can also assist you to achieve an advantage over your competitor with an integrated telecommunication solution.
Customized Business Processes
Our solution offers the flexibility and scalability to adopt all business specific processes by offering off-the-shelf customizations and add-ons. All processes are streamlined with automated workflows to ensure consistency and completeness of information.
360° View of the Customer
We provide you with holistic 360° view of the customer, together with a set of tools for marketing management, sales productivity and after-sales services.
Powerful notification engine to ensure timely intervention ad performance management.
Solutions Offered to Telecommunication Companies
Detailed view of pre-sales and post-sales activities
Remote wireless communication and the latest web technology to integrate systems
We implement Microsoft Dynamics solutions for communication technology companies with features integral to the industry. Solutions encompass complete multi-currency, multi-lingual, multi-company systems that give a detailed, integrated view of pre-sales and post-sales effort and activities for each client.
Get an integrated view of your telecom business
Remote wireless communication and the latest web technology to integrate systems
Our solutions use the most recent web technologies to facilitate the integration of systems whether within the company, client based or with suppliers and partners. Remote wireless communication is used to connect field service, sales and logistics which leads to increased operational efficiency.
Sell and connect online
E-commerce and extranet functionality
The solution we implement can include e-commerce functionality for web sales and an extranet for suppliers, partners and clients. This leads to better communication, no information lag and increases productivity.
Offer personalized care to customers
Interact with customers on different channels, get valuable insights
Microsoft Dynamics allows your customers to engage with you in diverse ways of their choice – whether it is speaking to you on the phone, through email, web self-service and social media. Collect information about customers and transactions from different systems and databases and store it in a single repository. Exploit strong reporting and analytical capabilities to measure effectiveness of promotions and customer spending patterns.
Add efficiency to your sales cycle
Streamline sales activities and shorten sales cycles
We implement Microsoft Dynamics so you can streamline B2B sales and relationship management. Opportunities for cross-selling, up-selling are thrown up and you can shorten sales cycles considerably by streamlining sales activities. Order accuracy, pricing consistency, quotations etc. are maintained which helps retain customers. Target new offers effectively and manage service deliveries better.
